SMS Terms & Conditions
Effective Date: July 18, 2025 · Stronger Roots Housing
By opting into SMS communications from Stronger Roots Housing, you agree to these terms and conditions.
1. SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Stronger Roots Housing, you may receive messages related to the following:
- Appointment reminders (e.g., for housing consultations, case management meetings, property viewings)
- Follow-up messages (e.g., after an application, service delivery, or resource inquiry)
- Important updates regarding your housing assistance or applications
- Notifications about new programs or resources relevant to your housing needs
Example message:
“Hello, this is Stronger Roots Housing with a reminder of your upcoming housing consultation on [Date] at [Time]. Reply STOP to opt out of SMS messaging from Stronger Roots Housing at any time. For assistance text HELP. Message frequency may vary. Message and data rates may apply.”
3. Message Frequency
Message frequency may vary depending on the type of communication and your engagement with our services. For example, you may receive up to 20 SMS messages per week related to your appointments, application status, or urgent updates.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. Stronger Roots Housing does not charge for SMS messages.
5. Opt-In Method
You may opt-in to receive SMS messages from Stronger Roots Housing in the following ways:
- By submitting an online form on our website
Visit our Contact page to get started.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from us. Alternatively, you can contact us directly at info@strongerrootshousing.com or 707-735-0916 to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 707-735-0916.
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
Message and data rates may apply. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms of Service. Message frequency may vary.
Contact Us
Stronger Roots Housing
2041 East St. Ste 701, Concord, CA 94520